Features of the WhatsApp Business app

• Quick replies – save and reuse messages that you frequently send to make it quicker and easier to respond to frequently asked questions
• Business profile – create a business profile to advertise your business and to highlight your products and services
• Labels – tag your contacts and chats with custom labels to make it easy to monitor conversations and provide quick responses
• Web – send WhatsApp messages from your desktop or laptop to keep communication during business hours and stop work taking over your personal life

How to download the WhatsApp Business app

1. Download the WhatsApp Business app by navigating to the Google Play Store
2. Once on the store, click on the search bar at the top of the screen
3. Next, type in ‘WhatsApp Business’ and select the first option
4. Hit the 'Download' button and wait for the app to begin to install onto your mobile device. Depending on your download speed, this should only take a couple of moments

More About the WhatsApp Business app

• Company profile – set up your company profile to highlight your business, products, or services to potential customers and clients. Add key information such as website URL, store address, and contact details to advertise your business
• Communicate – make communication between your business and your clients as easy as can be with automated, out-of-hours messages, welcome texts, and promotions to take the pressure off your customer service team
• Instant – thanks to WhatsApp Business, you won’t have to wait forever for a response to your email. WhatsApp Business makes instant messaging professional yet simple with professional profiles, easy communication, and other great features
• WhatsApp Web – use WhatsApp on the web during your business hours to make it easier to observe set working times. WhatsApp Web also makes it easier to separate personal and business communication, keeping all messaging professional